Shipping Policy

This page provides general guidance for visitors considering a Pineal Guardian purchase. The seller or checkout provider is responsible for confirming the shipping terms that apply to an individual order.

Order processing

Processing times, dispatch schedules, and stock status are set by the seller. Review the checkout page and order confirmation for the current estimate. A payment confirmation does not always mean that a parcel has already shipped.

Delivery estimates

Delivery times may vary according to destination, carrier capacity, weather, customs processing, and other factors outside the website operator’s control. Any delivery estimate shown during checkout should be treated as an estimate rather than a guaranteed arrival date.

Shipping charges and destinations

Applicable shipping fees, eligible destinations, taxes, and duties should be displayed by the seller before you complete payment. Check the final order total carefully.

Tracking and delayed parcels

If tracking is provided, use the tracking link in your shipping confirmation. For a delayed, lost, or damaged shipment, contact the seller or carrier using the details on your order documentation.

Address accuracy

Please verify your shipping address before submitting an order. Address changes may not be possible after fulfillment begins.

Returns and refunds

Returns, cancellations, and refunds are governed by the seller’s current policy. Review the policy at checkout and retain your order confirmation.

Questions

For website questions, email admin@thethepinealguardian.com. For an existing order, contact the seller directly.